Interaction Designer
Jacada

Jacada is a software & services company providing products for customer service and support. 

Jacada built a web-based development environment for building customer interactions. The app maps out the steps of the customer service process, and creates new interactions. 

I designed dozens of mock ups, icons and style guides for different screen flows, based on continually changing wireframes. I chose to use Google's Material Design as the product was developed in Angular Material. 

We were nominated for the 2015 UX awards!

 

Mobile E-commerce website
Buy America
 

Buy America is An e-commerce company, enabling users to shop from US online stores. The service is in Hebrew, presenting fees and shipment options in NIS. 

I was asked to create a mobile version of the website. I sketched & designed about a dozen screens, from 'homepage' to 'confirm purchase'. I also designed a unique feature that enables shopping directly from Amazon, through Buy America. After my work was completed, Google Analytics showed a significant raise in the conversion rate. 

buyamerica.com

 

Mobile game for the Wallace Collection Museum  
Artale, London

Artale turns an ordinary museum tour into a fascinating mobile adventure in which one evokes ghosts, collect magical objects and unravel art mysteries.

Here I did the UX and UI design for a mobile game designed for youngsters who visit the Wallace Collection Museum. 

For more details

 

Eduquest
Educonsulting Ltd.

Educonsulting makes interactive learning products for young children with special educational needs. 

Eduquest is a product for pre-school kids, which needed a "visual facelift". That's where I joined the team to create a sweet, colorful and user friendly UI. Needless to say, I had a lot of fun :-)

Eduquest is still in the making; in the meanwhile you may read about the company

 

PC & Mobile App design
Jacada

Jacada is a software & services company providing products for customer service and support. 

Here I given rough wireframes and developed a simple design for a  PC native + mobile app, which enables multi-channel collaborations between the customer service agent and the customer.

About the product